FAQs
General FAQs
Village Hall is open to the public Monday-Friday, 8 a.m. - 4:00 p.m. Should a resident require after-hours non-emergency service please call (847) 835-4112
Parking is prohibited on all Glencoe streets and in most Village parking lots between 2 - 6 a.m., unless otherwise posted. Exceptions include Greenwood Avenue between Hazel Avenue and Park Avenue (up to 48 hours permitted), the South East commuter parking lot (Commuter permit required from 6 a.m.-10 a.m.), as well as the Temple Court lot (B-permit required from 7 a.m.-3 p.m.).
When temporary, extraordinary circumstances require that a vehicle be parked on the street overnight, please enter your request here: Glencoe Overnight Parking Request or call the Public Safety Department at (847) 835-4112 to request special parking consideration. Please note that overnight parking permission is limited to two days per request and 10 requests per year.Parking is never allowed on Dundee Road, Sheridan Road or Green Bay Road.
When temporary, extraordinary circumstances require that a vehicle be parked on the street overnight, please enter your request here: Glencoe Overnight Parking Request or call the Public Safety Department at (847) 835-4112 to request special parking consideration. Please note that overnight parking permission is limited to two days per request and 10 requests per year.Parking is never allowed on Dundee Road, Sheridan Road or Green Bay Road.
The non-emergency Public Safety number is (847) 835-4112
Unfortunately we are not able to take payments over the phone. Payments for utility bills, alarm permit and occurrence fees, parking tickets and commuter parking permits, service invoices and donations can be made online through E-Pay (note that we can only accept Visa and MasterCard).
Alternatively, payments may be made at the front desk in Village Hall during regular business hours. Credit card, cash and check are accepted forms of payment in-person.
Alternatively, payments may be made at the front desk in Village Hall during regular business hours. Credit card, cash and check are accepted forms of payment in-person.
Parking is available adjacent to the Metra tracks: Southwest Commuter Lot, Southeast Commuter Lot, Northeast Commuter Lot and the Northwest Commuter Lot.
See previous question regarding purchasing a Daily, Quarterly or Annual Commuter Parking Permit.
See previous question regarding purchasing a Daily, Quarterly or Annual Commuter Parking Permit.
Public Safety has certified Child Safety Seat Technicians who can instruct residents on how to properly install child safety seats. They will also inspect an installed safety seat to make sure it is properly installed. For an appointment call Community Service Officer Nigel Serbe at (847) 461-1139.
Power outages should be reported to Commonwealth Edison at 1-800-EDISON1 (1-800-334-7661).
If you hear the sirens, seek proper shelter and listen to your television or radio for updates. Unless you have an emergency that requires assistance, please do not call 9-1-1 or the non-emergency number to inquire about the sirens. If you have any weather related questions call the National Weather Service 8 a.m. to 8 p.m. at (815) 834-1435 or check online at www.nws.noaa.gov. Please note that regular tests of the emergency sirens are done on the first Tuesday of every month at 10:00am.
The Village has a special disposal unit to discard sharps (needles) located in the main lobby at Village Hall that is available to residents on Wednesdays during Village Hall business hours. Thank you for properly disposing of your sharps.
Unused prescription drugs and medications (pill form only, no liquids or syringes) can be dropped off at the Public Safety Department (325 Hazel Avenue) during business hours. Find more information about safe drug disposal here.
Note that Village staff do not handle medications or sharps, this is a self-service drop-off. For additional information please call (847) 835-4111.
Note that Village staff do not handle medications or sharps, this is a self-service drop-off. For additional information please call (847) 835-4111.
All trees on private property that are eight inches in diameter or greater require a permit for removal (even if the tree is diseased or hazardous, unless it has already fallen). Permit applications are available here or through the Public Works Department by telephone request, by mail or in-person. The Village’s tree removal regulations are intended to protect, manage, preserve, and enhance the Village’s urban forest.
Contractor FAQs
To respect those around construction zones, the Village limits the hours of permitted construction. Permitted hours include 7 a.m.-6 p.m., Monday-Friday and 9 a.m.-6 p.m., on Saturday. No work is permitted on Sunday or holidays (including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day). Vehicles are not to be parked or idling on the street or on the driveway prior to these time frames.
Yes, a fence permit is required.
In general, permits are required for new construction and modifications to buildings or property. Additionally, we require special permits for signs, fireworks displays, home alarm systems, to remove large trees (8" or larger) and for solicitors. Unlike some communities, we do not require permits for garage sales, estate sales, raffles, generators or large tents. To learn more about the permits and documentation your project or business require click here.
The Solid Waste Authority of Northern Cook County (SWANCC) periodically hosts one-day Household Chemical Waste collection days for the collection of toxic paints, oils, cleaners, etc. The Village posts these collection days on our web site and social media accounts as they are scheduled.
Note, however, that SWANCC suggests that the easiest way to dispose of paint is to use it up by applying a second coat to your project or by painting scrap with the excess paint. Empty paint cans may be recycled and latex paint is non-toxic, so once it's dried up, it can be thrown out with your regular garbage.
Additionally, many local theatre groups, churches and housing authorities will accept leftover paint and put it to good use. Get more tips from SWANCC here.
Note, however, that SWANCC suggests that the easiest way to dispose of paint is to use it up by applying a second coat to your project or by painting scrap with the excess paint. Empty paint cans may be recycled and latex paint is non-toxic, so once it's dried up, it can be thrown out with your regular garbage.
Additionally, many local theatre groups, churches and housing authorities will accept leftover paint and put it to good use. Get more tips from SWANCC here.
Resident FAQs
If your water pressue is low, contact the Water Plant at (847) 835-4183. A water plant employee from Public Works would be happy to assist in reviewing your specific issue.
While the Village does not require a garage sale permit, please be mindful of your neighbors and only host periodic sales within reasonable hours.
An application is required for all block parties and can be filed with the Department of Public Safety. Note that some major streets are not eligible for block parties. Download the application and view a map of acceptable streets here.
On the day of your block party, Public Works will deliver barricades to the parkway near the points where the street is to be blocked and will pick up the items in the same location on the following day. Note that garbage cans are no longer provided. Should you need to have additional garbage collected after your party please contact Lakeshore Recycling Systems (LRS) to schedule a special collection at (773) 685-8811.
On the day of your block party, Public Works will deliver barricades to the parkway near the points where the street is to be blocked and will pick up the items in the same location on the following day. Note that garbage cans are no longer provided. Should you need to have additional garbage collected after your party please contact Lakeshore Recycling Systems (LRS) to schedule a special collection at (773) 685-8811.
All trees on private property that are eight inches in diameter or greater require a permit for removal (even if the tree is diseased or hazardous, unless it has already fallen). Permit applications are available online here or through the Public Works Department by calling (847) 835-4111, by mail or in-person. The Village’s tree removal regulations are intended to protect, manage, preserve, and enhance the Village’s urban forest.
The Village does not require real estate transfer stamps. What is required is a final water read and final bill to be paid prior to closing.
Schedule a final water read with the Finance Division by calling (847) 835-4113.
Schedule a final water read with the Finance Division by calling (847) 835-4113.
Unlike many surrounding communities, the Village does not require real estate transfer stamps. We do ask that you have your utility services disconnected prior to moving out.
For information about disconnecting cable, electric and gas contact your service provider or visit our Area Utilities page.
For information about disconnecting Village services, namely scheduling your Final Water Reading (a $75 fee), contact the Finance Division at (847) 835-4113.
For information about disconnecting cable, electric and gas contact your service provider or visit our Area Utilities page.
For information about disconnecting Village services, namely scheduling your Final Water Reading (a $75 fee), contact the Finance Division at (847) 835-4113.
All motor vehicles registered with the State of Illinois (or any other state) with a Village of Glencoe address or within the corporate boundaries of Glencoe are required to have a Village sticker. Village ordinance requires that licenses be displayed and properly affixed to the passenger-side windshield by May 1.
Applications are available online here or a resident may request an application by contacting the Finance Division at (847) 835-4113 or finance@villageofglencoe.org.
Applications are available online here or a resident may request an application by contacting the Finance Division at (847) 835-4113 or finance@villageofglencoe.org.
Yes, cats and dogs over the age of 6 months old are required to be licensed by May 1 each year. First time applicants should fill out this Vehicle/Pet Licnese Application form and return it to Village Hall with the correct fee.
The Village does not have a limit on the number of domestic animals (dogs, cats, etc.) allowed per household. We do, however, have a list of prohibited animals in our Village Code, including horse, cow, hog, sheep, goat, chicken, goose or duck or any animal which the possession or keeping of which is prohibited by state or federal law or regulation. Learn more about keeping animals in Glencoe from Chapter 6 of the Village Code. Concerns about the number and/or types of animals can be relayed to the non-emergency Public Safety number at (847) 835-4112.
Lakeshore Recycling Systems (LRS) observes the following holidays:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
On Wednesdays during the month of January, Lakeshore Recycling Systems (LRS) will pick-up holiday trees at no cost. Remove all lights, ornaments and garland and place tree at the parkway behind the curb.
Residents traveling for extended periods of time are encouraged to contact the Public Safety Department at (847) 835-4112 to request that their home be placed on its “House Watch List”.
The Solid Waste Authority of Northern Cook County (SWANCC) periodically hosts one-day Household Chemical Waste collection days for the collection of toxic paints, oils, cleaners, etc. The Village posts these collection days on our web site and social media accounts as they are scheduled.
Note, however, that SWANCC suggests that the easiest way to dispose of paint is to use it up by applying a second coat to your project or by painting scrap with the excess paint. Empty paint cans may be recycled and latex paint is non-toxic, so once it's dried up, it can be thrown out with your regular garbage.
Additionally, many local theatre groups, churches and housing authorities will accept leftover paint and put it to good use. Get more tips from SWANCC here.
Note, however, that SWANCC suggests that the easiest way to dispose of paint is to use it up by applying a second coat to your project or by painting scrap with the excess paint. Empty paint cans may be recycled and latex paint is non-toxic, so once it's dried up, it can be thrown out with your regular garbage.
Additionally, many local theatre groups, churches and housing authorities will accept leftover paint and put it to good use. Get more tips from SWANCC here.