What are the hours of operation for Village Hall?
Village Hall is open to the public Monday-Friday, 8 a.m. - 4:30 p.m. Should a resident require after-hours non-emergency service please call (847) 835-4112.
Can I park my car overnight?
Parking is prohibited on all Glencoe streets and in most Village parking lots between the hours of 2-6 a.m., unless otherwise posted. Exceptions include Greenwood between Hazel Avenue and Park Avenue (up to 48 hours permitted) as well as the Temple Court lot, between the hours of 3 p.m. and 7 a.m. (B-permit required from 7 a.m. - 3 p.m.).
When temporary, extraordinary circumstances require that a vehicle be left on the street overnight, please call the Public Safety Department at (847) 835-4112 to request special parking consideration.
What is the non-emergency Public Safety number?
The non-emergency Public Safety number is (847) 835-4112.
Can I pay fees and bills over the phone?
Unfortunately we are not able to take payments over the phone. Payments for utility bills, alarm permit and occurrence fees, parking tickets, service invoices and donations can be made online through E-Pay (note that we can only accept Visa and MasterCard).
Alternatively, payments may be made at the front desk in Village Hall during regular business hours (8 a.m. - 4:30 p.m., Monday-Friday). Credit card, cash and check are accepted forms of payment in-person.
Where do I obtain a commuter parking pass?
Daily, Quarterly and Annual Commuter Parking Permits are available for purchase at the Village Hall, Monday through Friday from 8 a.m. - 4:30 p.m. and Daily Permits may also be purchased for $2 per day from the commuter lot coin box.
You may also purchase your Quarterly and Annual Commuter Lot Parking Permits online via the link below. (Note that 2018 Annual Commuter Lot Parking Permits are no longer available. 2019 Annual Permits will go on sale in February 2019).
Purchase Quarterly Commuter Lot Parking Permit Online | Download Permit Application
Where do I park for the Metra?
Parking is available adjacent to the Metra tracks: Southwest Commuter Lot, Southeast Commuter Lot, Northeast Commuter Lot and the Northwest Commuter Lot.
See previous question regarding purchasing a Daily, Quarterly or Annual Commuter Parking Permit.
Does the Village do car seat inspections?
Public Safety has certified Child Safety Seat Technicians who can instruct residents on how to properly install child safety seats. They will also inspect an installed safety seat to make sure it is properly installed. For an appointment call Community Service Officer Nigel Serbe at (847) 461-1139.
How do I report a power outage?
Power outages should be reported to Commonwealth Edison at 1-800-EDISON1 (1-800-334-7661).
What do I do if I hear the tornado siren?
If you hear the sirens, seek proper shelter and listen to your television or radio for updates. Unless you have an emergency that requires assistance, please do not call 9-1-1 or the non-emergency number to inquire about the sirens. If you have any weather related questions call the National Weather Service 8 a.m. to 8 p.m. at 815-834-1435 or check online at www.nws.noaa.gov. Please note that regular tests of the emergency sirens are done on the first Tuesday of every month at 10:00am.
Where can I dispose my sharps (needles)?
The Village has a special disposal unit to discard sharps (needles) located in the main lobby at Village Hall that is available to residents on Wednesdays only from 8 a.m. - 4:30 p.m.
Thank you for properly disposing of your sharps.
Where can I dispose of prescription medication?
Your prescription medicine may be disposed of in the Public Safety lobby in Village Hall during regular business hours (8 a.m.-4:30 p.m., Monday-Friday). Learn more about the program here.