What are the hours of operation for Village Hall?
Village Hall is open to the public Monday-Friday, 9 a.m. - 12:00 p.m. & 1:00 p.m. - 4:00 p.m. Should a resident require after-hours non-emergency service please call (847) 835-4112.
Can I park my car overnight?
Parking is prohibited on all Glencoe streets and in most Village parking lots between 2 - 6 a.m., unless otherwise posted. Exceptions include Greenwood Avenue between Hazel Avenue and Park Avenue (up to 48 hours permitted), the South East commuter parking lot (Commuter permit required from 6 a.m.-10 a.m.), as well as the Temple Court lot (B-permit required from 7 a.m.-3 p.m.).
When temporary, extraordinary circumstances require that a vehicle be parked on the street overnight, please enter your request here: Glencoe Overnight Parking Request or call the Public Safety Department at (847) 835-4112 to request special parking consideration. Please note that overnight parking permission is limited to two days per request and 10 requests per year.Parking is never allowed on Dundee Road, Sheridan Road or Green Bay Road.
What is the non-emergency Public Safety number?
The non-emergency Public Safety number is (847) 835-4112.
Can I pay fees and bills over the phone?
Unfortunately we are not able to take payments over the phone. Payments for utility bills, alarm permit and occurrence fees, parking tickets and commuter parking permits, service invoices and donations can be made online through E-Pay (note that we can only accept Visa and MasterCard).
Alternatively, payments may be made at the front desk in Village Hall during regular business hours (8 a.m. - 4:30 p.m., Monday-Friday). Credit card, cash and check are accepted forms of payment in-person.
Where do I obtain a commuter parking pass?
Where do I park for the Metra?
Parking is available adjacent to the Metra tracks: Southwest Commuter Lot, Southeast Commuter Lot, Northeast Commuter Lot and the Northwest Commuter Lot.
See previous question regarding purchasing a Daily, Quarterly or Annual Commuter Parking Permit.
Does the Village do car seat inspections?
Public Safety has certified Child Safety Seat Technicians who can instruct residents on how to properly install child safety seats. They will also inspect an installed safety seat to make sure it is properly installed. For an appointment call Community Service Officer Nigel Serbe at (847) 461-1139.
How do I report a power outage?
Power outages should be reported to Commonwealth Edison at 1-800-EDISON1 (1-800-334-7661).
What do I do if I hear the tornado siren?
If you hear the sirens, seek proper shelter and listen to your television or radio for updates. Unless you have an emergency that requires assistance, please do not call 9-1-1 or the non-emergency number to inquire about the sirens. If you have any weather related questions call the National Weather Service 8 a.m. to 8 p.m. at (815) 834-1435 or check online at www.nws.noaa.gov. Please note that regular tests of the emergency sirens are done on the first Tuesday of every month at 10:00am.
Where can I dispose my sharps (needles)?
The Village has a special disposal unit to discard sharps (needles) located in the main lobby at Village Hall that is available to residents on Wednesdays during Village Hall business hours (from 9 a.m.- Noon and 1-4 p.m). Thank you for properly disposing of your sharps.
Where can I dispose of prescription medication?
Unused prescription drugs and medications (pill form only, no liquids or syringes) can be dropped off at the Public Safety Department (325 Hazel Avenue), Monday through Friday from 9 a.m.- 4 p.m. Find more information about safe drug disposal here.
Note that Village staff do not handle medications or sharps, this is a self-service drop-off. For additional information please call (847) 835-4111.