Village Hall Reopening Information

Village Hall Reopening Information

Village Hall is now open with limited walk-in services and public hours. Village Hall is open Monday-Friday from 9 a.m. to Noon and 1-4 p.m., reserving 9-10 a.m. for seniors and those who are immunocompromised. Members of the public are required to maintain six feet of physical distance, wear face coverings and sign-in (for COVID-19 contact tracing purposes, should they be needed). Many Village services may also be by appointment-only. Last, staff are wearing masks, and there are physical plexiglass barriers in front of customer service desk stations to provide members of the public and staff with as much protection as possible. Please note that Village services are are available online, by phone or through the white mailbox outside Village Hall (bill payment, application submittals, etc.).

The Village encourages the use of electronic/remote communication where possible.

Please note the following service availabilities:

Available in-person without an appointment

Service	Hours Available In-Person
Building permit pickup and payment	Monday-Friday: 9 a.m. – 12 p.m., 1-4 p.m.
Commuter parking permit purchase	Monday-Friday: 9 a.m. – 12 p.m., 1-4 p.m.
Bill payment	Monday-Friday: 9 a.m. – 12 p.m., 1-4 p.m.
Recycling drop-off (fluorescent light bulbs, household batteries, call phones, eyeglasses, ink cartridges)	Monday-Friday: 8 a.m. – 3:30 p.m. at Public Works Garage
Yard waste sticker purchase	Monday-Friday: 9 a.m. – 12 p.m., 1-4 p.m.
Vehicle sticker or pet license purchase	Monday-Friday: 9 a.m. – 12 p.m., 1-4 p.m.
Sharps collection/recycling	Wednesdays: 9 a.m. – 12 p.m., 1-4 p.m.
Fingerprinting	Wednesday 1-4 p.m., must call ahead (available for Glencoe residents only)

Remote or By Appointment Only:

Service	Options Available
Water bill inquiries or final bill requests	Phone, e-mail or appointment only Contact: Neringa Shapiro, Billing Services Coordinator, at (847) 461-1110 or nshapiro@villageofglencoe.org
Non-emergency police reports	Please call the Public Safety Department's non-emergency line at (847) 835-4112.
Permit application submittals	E-mail or Village Hall drop box Please submit plans and documents to permits@villageofglencoe.org. For more information please call Permit Coordinator Adrienne Dulkoski at (847) 461-1122.
Building, zoning, permits, inspections and engineering inquiries	Phone, e-mail, video call or appointment only Please call the Public Works Department at (847) 835-4111 for more information.
Plan review	Digital submittals only. Please submit plans to permits@villageofglencoe.org. For more information please contact Permit Coordinator Adrienne Dulkoski at (847) 461-1122.
Inspections	www.villageofglencoe.org/inspections
FOIA submittal and responses	E-mail, Village Hall drop box or by appointment Please e-mail foiaofficer@villageofglencoe.org or call Jonathan Pape, Assistant to the Village Manager, at (847) 461-1100.
Electronics recycling drop off	By appointment only on Wednesdays 1-3 p.m. Please schedule an appontment online here.
Sales calls to Village employees	Phone, e-mail, video call or appointment only
General inquiries	Phone, e-mail, video call or appointment only
Alarm permit inquiries	Phone, e-mail, video call or appointment only
Car seat inspections	By appointment only, Glencoe residents only Please call the Public Safety Department's non-emergency line at (847) 835-4112.

Not Available

Service	Notes
Prescription drugs recycling	Unavailable
Blood pressure checks	Unavailable
Public Safety Station Tours	Unavailable

Village Hall Now Open to the Public