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2019 Community Survey

CommunitySurvey_Imageonle2019 Community Survey

November 1 Update: The 2019 Community Survey is now closed. Thank you to all who took time to give the Village feedback on our services and priorities for the future of the Glencoe community. Once analyzed, the results of the survey will be posted here and shared via the Village's other communications outlets. 

The Village understands that responsive, equitable, high-quality local services and amenities are all part of why you continue to choose Glencoe as the place you call home. Your ongoing satisfaction with the Village’s core services as well as your feedback on special projects and initiatives are important to the Village Board and staff as we plan for the future. 

If you’ve lived in Glencoe for more than a few years, you might remember that the last community survey was fielded in 2015 (results are included below). Survey results showed overall satisfaction with core Village services, but identified storm water management as a major area needing improvement. Since that time, the Village has embarked on nine distinct storm water drainage improvement projects, reflecting a total investment of over $6.5 million. We hope these projects are illustrative of how your feedback can be translated into meaningful change in our community.

New to this survey was a set of special questions that were designed to give the Village Board and staff direction on major Strategic Plan initiatives, which can be viewed online here. Specifically, questions asked for feedback on the Village’s governance structure, the south end of downtown and the water treatment plant. Recognizing that these questions reflect complex issues, we included drop-downs below to help respondents learn more about each project.  

Special Topic Background Information

Use the drop-downs below to learn more about the special topics referenced in the 2019 Community Survey and to view the results of the 2015 Community Survey. 

VILLAGE GOVERNANCE STRUCTURE

SOUTH END OF DOWNTOWN

WATER TREATMENT PLANT

2015 COMMUNITY SURVEY RESULTS