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Water Utility

 
Water Production in Glencoe

The Public Works Department is responsible for operating the Village’s water utility, which produces and distributes drinking water to all Village water customers. The Water Distribution Division is responsible for maintaining 58 miles of water main, valves and fire hydrants, while the Water Production Division is responsible for the daily maintenance and operation of the Village’s water treatment plant (which produces our drinking water) and water storage facilities (which insure and support the delivery of an adequate volume and pressure of water for customer needs).

In 2015, a Water System Master Plan was conducted, resulting in a comprehensive analysis of long term alternatives for upgrades/replacement of the water treatment plant as well as recommendations to prioritize replacement of components of the water distribution system. The water main replacement improvements made in Fiscal Year 2018 were an outgrowth of the Water Distribution System Plan. The Fiscal Year 2019 Budget for the Water Fund includes funds necessary to maintain routine operations in the water distribution and water production divisions, in addition to approximately $615,000 in capital funds for technology upgrdes, a master meter and backhoe loader replacement and a water main replacement on Whitebridge Hill Road. Learn more about these projects and others included in the Community Improvement Program here.


Should you have any questions, please contact Water Plant Superintendent Alex Urbanczyk at (847) 461-1651 or via e-mail at aurbanczyk@villageofglencoe.org 

Water Rate Analysis

Following a comprehensive water rate analysis, staff recommended a water rate structure change and increasing the volumetric rate significantly in Fiscal Year 2019. As part of an ongoing review of the Water Fund’s operating and infrastructure investment needs, a comprehensive rate analysis was conducted in Fiscal Year 2018. Following extensive discussion by the Village Board, a new fixed charge (based on water meter size) and an increased volumetric rate were approved and have been integrated into the budget. Based on the table below, the average user with a 1 inch meter size (consuming 3,000 of cubic feet of water a quarter—approximately 22,440 gallons) will be charged $154.51 quarterly. 

 

Current

Fiscal Year 2019

Meter Size

Fixed Charge[1]

Volumetric Rate[2]

Fixed Charge[1]

Volumetric Rate[3]

5/8 inch

$0.00

$3.567

$14.55

$4.500

3/4 inch

$0.00

$3.567

$19.50

$4.500

1 inch

$0.00

$3.567

$19.50

$4.500

1-1/2 inch

$0.00

$3.567

$24.50

$4.500

2 inch

$0.00

$3.567

$38.00

$4.500

3 inch

$0.00

$3.567

$138.00

$4.500

4 inch

$0.00

$3.567

$175.00

$4.500


[1]
 Fixed charge is applied quarterly
[2] Per 100 cubic feet, minimum charge of $35.67 applies
[3] Per 100 cubic feet, no minimum charge

Hydrant Flushing 

Annual maintenance of the Village's fire hydrant system takes place during the months of April and May. The purpose of this maintenance program is to ensure fire hydrants are fully operational and to remove any sediment that had built up in the water main system over the course of the prior year.

Flushing is divided into three zones (subject to change depending on weather conditions):

  • Neighborhoods generally north of Dundee Road (west of Green Bay Road) and north of Beach Road (east of Green Bay Road)
  • Neighborhoods south of Dundee/Beach Road and north of South Avenue
  • Neighborhoods south of South Avenue

Hydrant Flushing Tips and Reminders

  • Water discoloration is normal. This is not harmful and will dissipate after a short time. It is recommended to run cold water for several minutes to clear your pipes. 
  • Residents are urged not to do laundry during periods of flushing in your area to avoid staining of clothing, which may occur due to the disturbance in the water main. Note that if your laundry does become stained, do not put it in the dryer. Rewash your clothes immediately using detergent and add rust remover. 
  • Should discoloration occur for more than a few hours, remember that the discoloration only affects the color of the water but not the water quality. No health hazards are associated with discolored water from hydrant flushing. 
  • If water pressure or water volume seems low after flushing has been completed, check your faucet screens for trapped particles. 
  • For reminders of when flushing will occur in your neighborhood, register for Glencoe CONNECT


Lawn Sprinkling Restrictions


In 2015, the Village Board established regulations intended to restrict non-essential outside water uses.  The amended code prohibits seasonal lawn sprinkling between the hours of 12:00 p.m. and 6 p.m. during the period between May 15 and September 15 of each year, and permit lawn sprinkling during off hours on an odd-even alternative schedule based on street address and calendar day.  For example, if your street address is 325 Temple Ct. your sprinkling day will be Monday, Wednesday, Friday, with no sprinkling between 12 p.m. and 6 p.m.  Homeowners with newly seeded or sodded lawns will be allowed an exception, and must contact the Resident Services Counter to inform the Village of the newly installed lawn.  Lawn sprinkling accounts for 30% of the total water usage for homeowners.    

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