If you have a question that is not answered below, please contact Adam Hall, Management Analyst at (847) 461-1115 or via email at firstname.lastname@example.org.
I think that the current program is excellent. Why is the Village considering changing our service?
As part of the Village’s continual focus on ways to maintain services while working to reduce costs, staff was directed by the Village Board to review and analyze current residential and commercial garbage collection, a service which is performed by Village staff. Ultimately, staff is charged with evaluating whether garbage collection services are being offered at the lowest cost while retaining our characteristic Glencoe service delivery. Residents can continue to expect the same high level of garbage collection service, whether the program is continued in-house or contractually.
Has the Village made a decision about how garbage collection will be provided in the future?
No. In November, Village staff shared the first portion of the garbage collection program evaluation with the Village Board and the Village Board directed staff to further explore how garbage collection might be handled in the future, and to issue a request for proposals to learn more about the services and prices that outside garbage haulers might provide. The request for proposals will be issued mid-spring and the Village will evaluate information from this process – including responses to this survey - over the summer and provide an update to the Village Board later this year.
If the Village uses an outside garbage hauler in the future, what services would be available to me?
As part of the garbage collection request for proposals, the Village will ask service providers to propose pricing for all services that residents have today, including curbside collection, top of drive/backdoor collection, landscape waste and second day collection. Additionally, the Village is asking vendors pricing for new optional services that the Village may offer in the future. These pricing options will be presented to the Village Board for future discussion.
What services will be available to accommodate elderly or physically disabled persons who aren't able to bring their garbage to the curb?
As part of the request for proposals process, the Village will explore a hardship program for elderly or physically disabled residents.
If the Village uses an outside garbage hauler and standardized carts in the future, would residents have the option of choosing between different sized carts? I am away for a large portion of the year and would rarely need a large container.
As part of our request for proposals, the Village is asking responders to include pricing details for offering residents the option of choosing a standardized wheeled 35-, 65-, or 95-gallon cart.
Is the Village considering combining our program with a neighboring community to help negotiate a lower price with outside garbage haulers?
Village staff has completed some preliminary research about the feasibility of partnering with another community, and while a partnership does not seem feasible at this time, the Village continually evaluates opportunities to partner with other communities for service delivery.
What services are being considered to help divert waste from landfills?
The Village is committed to helping our residents divert their waste from landfills. Presently, the Village offers curbside recycling and multiple special recycling events and services (i.e. electronics recycling, holiday light recycling, etc.). Glencoe is a leader in recycling efforts in our area – on a per capita basis, Glencoe residents recycle more than any of the 23 members of the Solid Waste Agency of Northern Cook County (SWANCC). Diversion – particularly into recycling programs – is a high priority for the Village.
How can residents provide feedback or receive more information?
Residents are encouraged to complete the online survey that ends on Friday, March 31. Take the survey here. Survey results will be used by the Village to determine what service alternatives, if any, should be considered. If you have additional thoughts following the conclusion of the survey period, those can always be shared with Adam Hall, either by emailing him at email@example.com or calling (847) 461-1115.
Over the summer, the Village will continue its outreach efforts to residents. Learn about upcoming opportunities to provide feedback or receive future information by signing up for Village eNews, connecting with our social media and reading upcoming Glencoe Quarterly articles.
When will the Village Board discuss the garbage collection program again and when will residents know the next steps?
After reviewing responses to the request for proposals, we anticipate that staff will provide an update to the Village Board later this summer. Below is tentative timeline of the garbage collection program analysis for your reference.